Last updated: April 23, 2026
These Terms of Service ("Terms") govern your access to and use of TrustedCount ("Service"), operated by TrustedCount ("we," "us," or "our"). By using the Service, you agree to these Terms.
TrustedCount provides real-time conversion tracking, attribution, and alerting for websites and ad campaigns. You install a tracking snippet on your site, and we collect, process, and display conversion data in your dashboard.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access. You must be at least 18 years old and authorized to bind any organization you represent.
You agree not to: (a) use the Service to track individuals without a lawful basis; (b) reverse engineer, resell, or rebrand the Service; (c) interfere with or disrupt the Service's infrastructure; (d) use the Service to process data subject to specialized regulations (e.g., HIPAA-covered PHI) without a separate written agreement; or (e) use the Service in violation of any applicable law.
You own the conversion data you send us. We process it on your behalf solely to provide the Service. You grant us a limited license to host, store, and display that data as necessary to operate the Service. You are responsible for ensuring you have the right to collect and send us any data, and for disclosing the use of tracking to your visitors where required by law.
Paid plans are billed in advance on a monthly or annual basis. Fees are non-refundable except as set out here: new customers may request a full refund within 30 days of initial payment by emailing support. We may change pricing on renewal with at least 30 days' notice.
We may offer a free trial. Unless you cancel before the trial ends, your account will convert to a paid plan at the then-current price. You can cancel at any time from your account settings.
You may cancel your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service in a way that creates risk for us or other users. On termination, your data may be deleted after a reasonable grace period.
We work hard to keep the Service running, but we do not guarantee uninterrupted availability. The Service is provided "as is" without warranties of any kind, express or implied, to the fullest extent permitted by law.
To the maximum extent permitted by law, our total liability to you for any claim arising out of or relating to the Service is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or revenue.
We may update these Terms from time to time. If changes are material, we'll notify you by email or in-product notice at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.
These Terms are governed by the laws of the jurisdiction in which TrustedCount is incorporated, without regard to conflict-of-laws rules. Any dispute will be resolved in the courts of that jurisdiction.
Questions about these Terms? Email [email protected].